Job Description

Judge Direct Placement is seeking a Warehouse Supervisor in Rochester, NY area! The candidate will oversee all warehouse operations on their shift, ensuring accuracy, efficiency, and compliance in a fast‑paced, high‑growth environment. This individual must be highly organized, strong with numbers and Excel, and comfortable navigating ambiguity while leading a team.

The role reports to the New York Director of Operations and works closely with other hubs, including the Bronx warehouse (CDL driver operations).

Responsibilities:

• 30+ direct reports
• Lead and manage shift‑level warehouse and fulfillment operations, including inbound and outbound workflows
• Ensure timely, accurate order fulfillment and maintain SLA compliance
• Track daily volume, throughput, and team performance; coach and develop associates and supervisors
• Maintain and improve SOPs; ensure adherence across the shift
• Forecast staffing needs and manage scheduling
• Communicate effectively with internal teams, partners, and vendors
• Collaborate with Central Operations, People, and other departments to ensure seamless operations
• Ensure compliance with all regulatory requirements related to inventory tracking and reporting
• Drive continuous improvement initiatives using data, analytics, and technology
• Maintain operational stability during high‑pressure or rapidly changing conditions

Requirements:

• Strong supervisors ready for the next step are encouraged to apply
• Strong leadership presence with the ability to motivate and manage teams of 30+ employees
• Excellent Excel proficiency (tested during interview process)
• Strong project management skills and comfort with ambiguity
• Experience with SOP creation, implementation, or optimization
• Background in warehouse, logistics, or distribution
• Experience with inbound/outbound tracking, staffing forecasting, and vendor coordination
• High empathy, strong communication skills, and ability to work with diverse teams
• Highly organized, detail‑oriented, and adaptable in a startup‑like environment
• High EQ, low ego, and willingness to pitch in—including hands‑on work when needed
• Familiarity with MS Office and business software (ERP/CRM)
• Must be 21+, able to lift 50 lbs., and perform physical warehouse tasks
• Degree preferred but not required

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