Job Description

Job Title: Maintenance Manager

Reports to: Operations/Facility Manager

FLSA Status: Exempt

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

Job Purpose:

The Maintenance Manager provides leadership and operational oversight for the Maintenance department, ensuring all maintenance functions are executed efficiently to support facility operations, safety, and compliance. This role is responsible for managing staff, coordinating preventive and corrective maintenance programs, and optimizing resources to ensure all equipment and systems operate reliably.

Essential Duties and Responsibilities:

• Lead, manage, and coordinate all activities of the Maintenance team, including planning, scheduling, and delegating tasks.
• Develop and implement work schedules, staffing plans, and training programs to maximize team performance and operational efficiency.
• Recommend and execute personnel actions, including hiring, retention, promotion, and performance management, in partnership with HR and senior management.
• Conduct performance evaluations, provide coaching, and develop staff to build a high-performing maintenance team.
• Oversee daily maintenance operations, ensuring all equipment, machinery, and facility systems are fully operational and comply with company, OSHA, and regulatory standards.
• Plan, monitor, and track preventive maintenance programs and corrective repairs, utilizing work order management systems (Service Channel or similar).
• Coordinate maintenance activities with internal departments and external vendors, including scheduling, monitoring, and verifying completion of all contracted services.
• Maintain accurate records of all maintenance activities, inspections, repairs, and purchases; generate reports as required by senior management.
• Manage the procurement of maintenance supplies, spare parts, and equipment while adhering to budget guidelines and company policies.
• Ensure proper sanitation practices and the overall safety of the facility, equipment, and personnel.
• Serve as a key point of contact for facility emergencies, providing direction and decision-making support outside normal working hours.

Minimum Requirements:

• Proven leadership and supervisory experience in a warehouse, manufacturing, or distribution center environment.
• Strong mechanical and maintenance knowledge, with experience in preventive and corrective maintenance programs.
• High proficiency in computer systems and WMS software; capable of generating reports and managing work order systems.
• Excellent written and verbal communication skills, with the ability to interact effectively across all levels of management and with a diverse workforce.
• Some college-level education preferred; equivalent experience in warehouse operations and maintenance is acceptable.

Reasoning Ability:

Must be able to lead and motivate a diverse team, make operational decisions independently, and communicate effectively with all levels of management.

Physical Demands:

• Ability to lift up to 30 lbs.
• Extended periods of sitting at a computer.
• Standing and walking for long periods.

Work Environment:

• Distribution center environment with varying temperatures.
• Requires flexibility to respond to operational and emergency maintenance needs.

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