Job Description

About the Role

The Housekeeper will be responsible for supporting a busy, active family in a fast-paced environment. This role involves maintaining the cleanliness and organization of the household, managing inventory, running errands, and assisting with travel preparations. The ideal candidate is adaptable, proactive, and capable of handling multiple responsibilities to ensure seamless household operations. Flexibility in working hours is required, with occasional domestic and international travel.

The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What You’ll Be Doing

• Perform daily cleaning of all household areas, ensuring high standards of cleanliness and organization
• Maintain floors, carpets, windows, and surfaces, keeping all spaces spotless
• Manage laundry, including washing, ironing, folding, and organizing clothing and linens
• Oversee household organization, including closets, storage areas, and the family center
• Maintain cleanliness in high-traffic areas, including kitchens, restrooms, and dining spaces
• Work closely with other household staff to support daily operations
• Walk and clean up after pets
• Manage household inventory, ensuring supplies, groceries, and essentials are stocked
• Assist with wardrobe organization, including clothing, shoes, and accessories
• Prepare guest rooms and living areas for visitors
• Care for delicate items such as fine China, silverware, and artwork
• Assist with travel preparations, including packing and unpacking
• Travel with the family, maintaining accommodations and managing travel-related tasks
• Run errands, such as grocery shopping and dry-cleaning pick-up
• Coordinate household appointments, deliveries, and maintenance services
• Assist with organizing family events and gatherings
• Provide proactive support, anticipating and addressing household needs

Experience

• 5+ years in luxury private households or five-star hotels
• Experience handling high-value materials and furnishings
• Experience in staffed estate environments preferred
• Strong organizational skills with the ability to multitask efficiently
• Adaptability to perform various tasks beyond housekeeping, such as running errands, wardrobe management, and travel assistance
• Willingness to travel domestically and internationally, including work on yachts or private homes
• Effective time management and prioritization in a fast-paced environment
• Valid driver’s license with a clean record
• Flexibility to work irregular hours, including weekends and holidays
• Comfortable in a dynamic, high-energy household with shifting schedules

Skills

• Expert knowledge of cleaning techniques
• Laundry and pressing expertise
• Organization and space optimization
• Time management
• Ability to follow structured SOPs
• Basic understanding of home automation systems

Outstanding Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.

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