Job Description

Join the MDM Team as a Talent Coordinator

Who We Are

MDM Entertainment is a full-service live event production company based in Schaumburg, Illinois, serving Chicago and the surrounding suburbs. We provide audio-visual production, lighting, staging, scenic, décor, drape, DJs, photo booths, and creative event solutions for corporate, social, and high-end wedding clients.

We pride ourselves on attention to detail, professionalism, and a strong internal culture built around creativity, teamwork, adaptability, and a can-do attitude.

Position: Talent Coordinator

Previous experience in the special event AV industry required.

Position Summary

The Talent Coordinator is responsible for managing the people behind our events. This role oversees sourcing, scheduling, training, and supporting our technical staff, stagehands, and freelancers while acting as a key communication link between sales, production, and field teams.

This is a dynamic, hands-on role for someone who understands live events and AV, enjoys working with people, and thrives in a fast-paced, ever-changing environment.

Are You...

• Dependable, organized, adaptable, and detail-oriented?
• A strong communicator and problem-solver with a calm presence under pressure?
• Passionate about developing people, building culture, and supporting a growing team?
• Comfortable juggling schedules, training, and on-site realities in live event production?

If so, this role was built for you.

Schedule

This is a Full-Time position, including evenings and weekends as required by event schedules.

What You'll Do

Talent Sourcing & Management

• Build, maintain, and grow a roster of qualified freelancers and event staff including AV technicians, stagehands, and support roles
• Recruit and onboard new talent through screenings, interviews, open houses, and assessments
• Support ongoing workforce planning to ensure proper coverage for events of all sizes

Scheduling & Coordination

• Create and manage labor schedules based on event needs and staffing requirements
• Coordinate with sales, production managers, and department leads to understand labor scope
• Communicate schedules, call times, and updates clearly and professionally
• Serve as a liaison between sales and production to ensure event details and changes are shared with the field team

Training & Development

• Organize, lead, and oversee technician and stagehand training programs, including new hire basic training and semi-annual tech certification courses.
• Coordinate onboarding, internal certifications, and continuing education initiatives
• Evaluate trainee progress and readiness, providing clear feedback and development plans.
• Maintain a spreadsheet of staff certifications and competencies; track skill gaps and schedule targeted development.
• Help plan quarterly educational sessions and skill-building workshops
• Support quarterly team meetings and employee social events to strengthen culture and retention

On-Site Support

• Act as a primary point of contact for staff during events when needed
• Ensure staff arrive prepared, briefed, and supported
• Assist with resolving on-site issues calmly and professionally

Administrative & HR Support

• Maintain accurate records related to staffing, training, and payroll coordination
• Support compliance with labor policies, safety standards, and company procedures
• Act as an HR liaison between staff and management, escalating concerns appropriately
• Assist with refining internal processes to improve efficiency and communication

Requirements

• 3+ years in AV with progressively responsible leadership roles
• Proficiency with common AV, lighting, and staging equipment and terminology
• Experience developing training curriculum or certification programs from scratch
• Demonstrated ability to lead hands-on technical training in front of a group
• Background in recruiting, onboarding, and employee development
• Genuine interest in developing people and building a positive team culture
• Comfortable working in a fast-paced environment with shifting priorities during event season
• Strong organizational skills with the ability to manage multiple priorities
• Ability to work evenings, weekends, and event days as required
• Proficiency with scheduling tools and basic office software

What We Offer

• Competitive compensation based on experience
• Generous paid time off
• 401(k) retirement plan
• Medical insurance options
• Advancement opportunities within a growing organization
• Ongoing training and professional development
• Hands-on involvement in exciting live events

Job Tags

Full time, Traineeship, Freelance, Work at office, Shift work, Afternoon shift

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