Job Description

Created 36 years ago, the PCA Group of Companies (PCA) is a privately owned, global beauty holding company. Currently being led by the founders and the next generation of the family, the Group spans ~1500 employees in 5 geographic locations around the world, focused on omnichannel distribution and fulfillment for the beauty category. Multiple subsidiaries with a distinct leadership, business direction, and separate financial structure.

About the Role
We're hiring a full-time E-Commerce Account Specialist to manage day-to-day operations across major marketplaces like Amazon (FBA & FBM), Walmart, eBay, and TikTok Shop. You'll work closely with internal teams and overseas support staff to grow sales, optimize listings, and keep our accounts running smoothly.

This is an ideal role if you've worked with Amazon Seller or Vendor Central, enjoy solving problems, and are ready to step into a fast-paced, hands-on role.

This is an in-house role, working Monday - Friday 9am-6pm (Ronkonkoma, NY)

What You'll Do

Marketplace Operations

• Manage and update listings on Amazon (SC/VC), Walmart, eBay, and others
• Optimize product content (titles, bullets, descriptions, images)
• Monitor and improve account health metrics (IPI, ODR, late shipments, reviews)
• Handle backend settings like shipping templates and fulfillment rules
• Resolve account issues, shipment delays, and customer escalations

Account Performance

• Track sales, profit margins, Buy Box %, and inventory levels
• Run weekly/monthly reports and dashboards
• Flag low-performing items and suggest content, price, or stock updates

Team & Communication

• Work with account managers, warehouse teams, and creatives
• Supervise offshore support team (India) to execute listings and tickets
• Follow up with Amazon and Walmart reps on complex issues

Growth & Strategy

• Launch new products and coordinate campaigns (Prime Day, Black Friday, etc.)
• Support promotional programs like Lightning Deals and Subscribe & Save
• Suggest process improvements to make daily tasks more efficient

What You Need

• 1+ years of e-commerce experience (Amazon Seller/Vendor Central preferred)
• Strong Excel and reporting skills
• Great organization and communication
• Comfortable working with international teams
• Fluent in English (Spanish is a plus)
• Must work onsite in Ronkonkoma, NY, Monday thru Friday, 9am - 6pm

What do we offer:

• Medical, Dental, and Vision along with supplemental benefits available after 60 days
• 401 (k) available after 1 year of service with up to a 4% match
• 12 days PTO and 6 Paid Holidays
• Salary is commensurate upon experience ($20.00- $28.00 per hour).

Equal Opportunity Employer

The PCA Group of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, or local laws.

Job Tags

Hourly pay, Full time, Local area, Overseas, Monday to Friday

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